Tel: +44 (0)1827 61666

Career opportunities with RefTech

Would you like to work for the world's leading badging and registration provider in the event industry?

Reference Technology lets you grow and develop at your own pace in an open and creative environment. Hard work and commitment are rewarded with competitive salaries and a full package of tangible benefits.

With offices in the Midlands UK, we offer multi-client working across numerous event types. Progress and experience are constantly monitored both informally and formally through an appraisal process, with on-the-job and developmental training.

But it is not all about the work, we have fun too. Whether it is catching up with colleagues over a coffee or having cocktails on the balcony to celebrate the start of summer, we are sure you would soon feel part of our team.

We want to hear from anyone that has event experience or has worked within the event industry.

If you think you've got what it takes to join our team then please send us your CV and your salary expectations to

Sales Account Manager

Reference Technology Ltd - Tamworth

Reference Technology is an acknowledged technological leader in the areas of badging and Registration systems for exhibitions, conferences and events. Due to continued success and growth we are now looking for an experienced sales account manager to strengthen our existing sales team.

This is an exciting role with long term prospects for the right individual. To be successful you will be a well organised person with excellent communication skills, both verbal and written, and apply great attention to detail to your work. Based in a very relaxed but professional environment, you will be dealing daily with customers and sales administration responsibilities. The position is predominantly office based, visiting clients as and when necessary.

Key Responsibilities:

  • Responsibility for finding and developing new business as well as handling and growing existing business
  • Using your own initiative to target new companies and proactively calling businesses
  • Maximising the value of existing business accounts
  • Following up cold and warm leads
  • Communicating with customers via telephone and email regarding enquiries and orders
  • Closing the sale over the phone
  • Interacting with influential decision makers and building relationships with them
  • Providing customers with a timely, accurate and professional service
  • Delivering monthly targets and company KPI’s along with managing own sales pipeline
  • General sales administration including maintaining sales database and processing orders
  • Preparing all quotes as required by the client, in a timely manner
  • Overcoming sales objections
  • Presenting proposals along with associated costs face to face
  • Liaising with in-house production, and graphic departments
  • Attending networking events and exhibitions as and when necessary

Knowledge and Experience Requirements:

As an experienced sales account manager, you will be able to demonstrate your:

  • Previous sales experience, minimum 1 year
  • Proven track record and results orientated drive
  • Outbound calling / cold calling experience
  • Ability to build rapport and relationships early
  • Clear concise communication & customer focussed skills demonstrating an ability to adjust behaviour to handle different clients
  • Efficiency and organisational ability to multi task and prioritise
  • Commitment to deliver maximum service quality
  • Flexibility and reliability
  • Calmness under pressure and ability to work to tight deadlines, sometimes with short lead times

Skill Requirements:

  • GCSE A* - C grade English Language and/or proven excellent English language skills
  • Competent ability to use Microsoft Word, Excel & Outlook (both for emailing along with scheduling and planning)
  • Driving License is desirable as you will be required to visit new and existing clients

You are target driven, numerate, analytical and have a good understanding of IT processes including Microsoft Office programmes and an awareness of CRM systems. General interest or experience in selling IT based solutions would be an advantage in this role.

A generous salary and benefits package with health insurance, pension contributions and OTE is available for the right candidate.

RefTech is a Living Wage Foundation Employer.

Hours of work: Monday to Thursday 9.00 am to 5.30pm, Friday 9.00 to 5.00pm (1-hour lunch)
Holidays: 20 days per annum plus bank holidays, plus 2 duvet days
Health Cover available after 3 months

Email CV and covering letter along with your salary expectation to:

No agencies or telephone applications please.

Living Wage company ISO/IEC 27001:2013 certified